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The physicians of
Heaton Eye Associates
have been serving
East Texas vision
needs for over 21
years. We offer state-of-the-art technology with special services
ranging
from primary eye
care to world-class
laser surgery.
Our physicians
were the FIRST to offer
LASIK laser vision correction
in East Texas and have
performed thousands of
procedures since its
inception. Heaton
Eye Associates was also
the FIRST in East Texas
to perform the NearVision
CK procedure, and are
once again the FIRST
to offer the new Crystalens
and Verisyse Phakic Intraocular Lens
(IOL) implantation procedures
to East Texans.
Our eyes are
the windows to the world
and to the beauty that
surrounds us. They are
vital tools in our work and play that contribute to the quality
of life we lead. Eye care
is essential in maintaining
that quality.
The extensive
care and energy that
Heaton Eye Associates
puts into maintaining
our leadership position
on information and technology
in the rapidly evolving science of ophthalmology reflects
our commitment to our patients.
We strive
to enhance the quality
of our patients' lives
by providing reassurance, improving and maintaining vision,
and preventing blindness through treatment and education.

To enhance the
quality of life of our patients by providing reassurance, improving
and maintaining vision, and preventing blindness through treatment
and education.


TRUST:
- Honesty and Confidentiality: We speak the truth and honor
the importance of privacy.
- Ethical: We are above reproach, making decisions based on sound values and principles.
- Integrity: We don't just "talk the talk", we "walk the walk" by consistently working in a trustworthy manner.
- Dedication: We do whatever it takes to serve our customers, associates, community and physicians with an outstanding work ethic.
- Responsible: We will honor our commitments and take
accountability.
EXCEPTIONAL CUSTOMER SERVICE:
- Professionalism: We conduct ourselves on and off the job in a way that distinguishes us with "excellence." If it does not "build-up, edify, or problem-solve" we don't say it.
- Teamwork: We enjoy high morale and contribute a sense
of belonging and
responsibility as we work together to accomplish much more than
could be done individually.
- Availability: We are proactive, taking the initiative to go the extra mile for others.
- Communication: We speak to one another with a positive and optimistic attitude ensuring that we listen well.
- Community Involvement: We enjoy participating
in activities outside the office, eagerly volunteering
in areas of special interest.
ATTITUDE OF COMPASSION:
- Diverse: We respect and value people from all heritages, cultures and upbringings.
- Willingness to serve: We proactively seek to help whomever we can each day.
- Quality of life: We are genuinely interested in helping others enjoy greater fulfillment in their life.
- Encouragement: We supportively catch each other in the
act of doing things
RIGHT. We acknowledge
the special efforts
of our teammates and affirm one another. We will show each person
that they matter to us.
MOTIVATED TO GROW:
- Enthusiasm: We are positive in words and deeds. People love to be around Heaton Eye Associates because we show them they matter to us.
- Continuous Improvement: We diligently seek new and innovative ways to improve our work processes, knowledge and experience while enhancing the quality of service for our customers.
- Flexibility: We recognize the importance and necessity of change, and are therefore willing to adjust as needed or asked.
- Learner's Spirit: We seek to grow personally and professionally on an ongoing basis.
- Empowerment: We have confidence in our associates and co-workers, trusting their judgement and insights.
TOGETHER EVERYONE ACHIEVES MORE!
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